Posts Tagged 'Cognos'

Congratulations to the destinationCRM 2011 CRM Market Leaders

destinationCRMInterested in the evolving CRM market? Planning on attending Dreamforce this month?

If you answered yes to either question, you’re going to want to take the time to read the 10th Annual CRM Market Leader award summary over on destinationCRM.

Here’s a summary of this year’s winners by category:

  • Enterprise CRM Suite:
  • Midmarket CRM Suite:
  • Small Business CRM Suite:
  • Sales Force Automation:
  • Incentive Management: Xactly
  • Marketing Solutions: Marketo
  • Business Intelligence: IBM (Cognos)
  • Data Quality: Informatica
  • Open Source CRM: Sugar CRM
  • Consultancies: Innoveer

The magazine also announced their CRM Influential Leaders. They are:

  • Marc Benioff, chairman and CEO – A Ubiquitous Presence
  • Larry Ellison, Oracle CEO – The Deal Maker
  • Esteban Kolsky, Thinkjar Founder and Principal – An Analyst’s Analyst
  • Andrew Mason, Groupon Founder and CEO – A Group Leader
  • Clara Shih, Hearsay Social Founder and CEO – The Social Butterfly
  • Jeff Weiner, LinkedIn President and CEO – A Public Statement

Congratulations to this year’s winners! They are both impressive lists.  See you at Dreamforce!


Gartner Business Intelligence Platform Magic Quadrant

Thanks to the folks at Tableau for publishing the latest Gartner BI Magic Quadrant. I’ve been out of the pure BI market for a couple of years and I have to say I’m a little surprised by the results.

  • Microsoft on top. Really? Last I heard they blew up the core BI team and this was primarily an Excel + Sharepoint play. Guess that’s working well for them. Do they break out BI Platform revenue? Are they displacing SAP/Business Objects and Cognos/IBM in the enterprise?
  • Oracle #2. This is less surprising given the Siebel and Hyperion technology they provide, but I didn’t realize their story had come together to this extent. Is there a separate BI sales organization these days or is this also mainly sold an add-on?
  • IBM (Cognos) way out on vision (but seems to be overshadowed by the vendors above them). Congrats to them on their latest release. It appears to have had an impact.
  • Information Builders name should have been in the top left. The optics of the current location certainly play in their favor for the casual observer.
  • QlikTech and Tableau not further ahead on vision. This is what I don’t get about this (and most other) quads. From all accounts QlikTech and Tableau are disrupting the market and growing at a phenomenal rate (albeit from a smaller base). Why aren’t the newer vendors who are innovating and disrupting given more credit on vision? Their execution is clearly impressive.
  • SAP (Business Objects) is in such a weak position. What am I missing here? Who’s running analyst relations over there? This can’t have gone over well with my friends in BI marketing at SAP. In this just the on-going sea-saw with Cognos, was it the Cognos 10 release that helped them get so far ahead? How will SAP counter?
  • Pentaho didn’t make the cut. I’m not sure if this is so bad given the bottom left position of fellow open-source BI vendor JasperSoft.
  • Corda, arcPlan and Accuate are still in business. These guys have been around for a long time. What direction are they moving? Congrats to LogiXML for making the cut this year. I haven’t heard of Board International (name needs work), Targit, Salient,or Bitam, but congratulations to them as well.
  • No SaaS BI…yet? Okay, just throwing that in. I realize there’s a revenue threshold here, but I do wonder how vendors in the cloud BI market are doing at this point.

Full disclosure: I realize the above “analysis” (ok, questions and commentary) is exactly what Gartner doesn’t like, but in my experience it’s exactly how both vendors and customers review these quadrants.

Any insight appreciated. Here’s the quad:

SaaS Business Intelligence Smack Down on Twitter

I was skimming Twitter this morning and saw this announcement from Cognos, “Cognos Takes Aim at MidMarket with New BI Tools.”  I was surprised that the press release said nothing about SaaS / Cloud computing, and posed the question on Twitter“Why no SaaS BI?”

twitter-logoWell, Andy Bitterer (aka Andy Twitterer), who is currently in Ottawa for analyst briefing day, took me to task with this reply:

“Maybe IBM doesn’t want to go down like LucidEra…”


My old friend Lance Walter from Pentaho stepped in with this defence of the SaaS/Cloud model:

“But failed co. doesn’t equal failed model.”

Andy’s reply: “Fair enough, but not a really proven model either. LucidEra wasn’t the first. See IT Factory. Different reason, though.”

I then asked Andy: “Are you suggesting midmarket not well suited for SaaS BI?”

His response:

“On the low end of the midmarket I see no issue. But a 1B company doing a big-ticket SaaS BI deployment I have yet to see.”

But what about enterprise departmental implementations? I saw quite a bit of interest here in my time at LucidEra, where the SaaS BI solution was sought to address specific needs of a line of business. So far, there’s been a surprisingly muted response from the SaaS BI vendors out there. Do they have proof of enterprise customer success for Andy? Was anyone else surprised not to see a SaaS/Cloud offering from Cognos or is it still considered to be too bleeding edge? What about Business Objects OnDemand from SAP? Is it still a growing concern in this market?

In the meantime, if enterprise departmental implementations are the way forward for SaaS BI vendors outside of the midmarket (Cognos aside of course), it’s certainly good news for data integration in the cloud that includes data synchronization and data replication services.

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