Netflix CIO: 8 Ways for IT to Fix Its Reputation

Check out this great CXO talk featuring Netflix CIO Mike Kail. As summarized by Vala Afshar on the HuffPost Tech Blog, Mike outlines eight ways Information Technology organizations can fix their reputation. I find #7 to be the most disruptive, yet perhaps the most obvious in the best-of-breed SaaS-centric world of Social, Mobile, Analytics, Cloud (SMAC).

  1. Focus on cloud wherever possible
  2. Hire talented people that think differently
  3. IT’s charter is to improve business efficiency
  4. Support “UAD” (Use Any Device)
  5. Try to remove friction wherever possible
  6. Communicate deep context for change
  7. Embrace “shadow IT”
  8. Partner with line-of-business

I’m curious how many other CIOs out there have embraced shadow IT and what the implications are for the traditional command and control enterprise IT model.

I’ve embedded the video below. Thanks for another great CXO interview @ValaAfshar and @mkrigsman. Great guiding principles and advice for other IT leaders @mdkail.

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