CRM , data quality , MDM , SaaS , Salesforce integration , Salesforce.com
Tags: consolidation, Customer relationship management, MDM, Mergers and acquisitions, multi-org, Salesforce, Salesforce integration, Salesforce.com
Does this sound familiar? You’re moving from an independent instance (or org) of Salesforce CRM to the consolidated corporate org. While there will definitely be business benefits in terms of visibility, reporting, customer/prospect communication, support, responsiveness, enablement and general leverage of corporate resources, it still represents a potential loss of autonomy. But it’s the right strategy for your business. Or is it?
Whether you ended up with multiple Salesforce orgs through mergers and acquisitions, separate brands or divisions, or through organic growth: at some point your organization is going to need to determine what is the right approach to multi-org consolidation. Here is an overview of 3 approaches to consider.
cloud computing , cloud integration , CRM , data integration , data quality , Informatica , MDM , SaaS , Salesforce integration , Salesforce.com
Tags: cloud computing, cloud data migration, Cloud integration, cloud MDM, CRM, Data management, Dreamforce 2012, ERP, Informatica, Master Data Management, Salesforce, salesforce data management, Salesforce.com, YouTube
The video of 3 great enterprise customers sharing their Salesforce integration and master data management stories at Dreamforce 2012 is now posted. You can read a blog post on two of the companies that presented so far:
And here’s the video (slides are here):
AppExchange , Big Data , cloud computing , cloud integration , data integration , Data Integration in the Cloud , data quality , Informatica , PaaS , SaaS , Salesforce integration , Salesforce.com
Tags: #df12, AppExchange, big data, cloud computing, Cloud integration, cloud MDM, data integration, Dreamforce 2012, Informatica, Informatica Cloud, Josh Greenbum, mark smith, Master Data Management, SaaS Integration, Salesforce, Salesforce.com, SAP AG
Two things stuck out for me at Dreamforce 2012:
- What an amazing ecosystem Salesforce has built. The Cloud expo was packed with high-quality booths and there were over 3000 people at the partner keynote! Congratulations to the partner success team and kudos on the newly designed Appexchange.
- How important cloud integration / enterprise connectivity has become to Salesforce customers, partners and prospects. These two slides from that same partner keynote say it all:
When it comes to the back-office, Big Data Management apps top the list of Salesforce customer requirements. Oh, and by the way, all new cloud applications must connect across the business.
Today two post-Dreamforce 2012 articles caught my attention that address the need for cloud integration head on. In his post – Plumbing the Salesforce Clouds is Your Business, Mark Smith from Ventana Research notes:
“The challenges your organization faces with data are getting larger, and the financial benefits of data in the cloud, such as reduced TCO and reduced implementation fees, are substantive. Too much time and too many resources are wasted in manual approaches where data is transitioned inconsistently and incorrectly. Automation helps organizations rationalize their overall information management efforts.”
Joshua Greenbaum at Enterprise Applications Consulting has this to say his his article, Salesforce.com, Enterprise Platforms, and the End of the End of Software:
“And the tools are there, or on the way. Hence the refrigerator pitch, though it was interestingly devoid of details on just how easy it will be to build an integration framework that could tie together a Pandora-like pure cloud environment or a more common hybrid cloud/on-premise environment. But heck, that’s really hard. It took SAP years to get NetWeaver out of slideware mode and into simple and easy to implement mode, despite all their efforts. So I don’t expect Saleforce.com to settle this issue in just one Dreamforce. It will take a while, no doubt.”
I’ll write about the Informatica Cloud integration and MDM session later this week on the Perspective blog. In the meantime, I’ve embedded the slides below so you can see for yourself how three enterprise organizations have taken advantage of data integration, data quality and master data management technology to drive overall Salesforce adoption and success. It’s Big Cloud Data Management in action!
I recently outlined some of the things the Informatica Cloud team is working on in anticipation of the cloud computing event of the year – Dreamforce 2011. (See the post Getting Ready for Dreamforce on the Perspectives blog.) Well, yesterday I had a chance to catch up with my friend Tom Wong – aka Mr. Dreamforce himself. Tom’s got a lot going on right now as his new company Eventley gets going (“if you’ve been to Dreamforce and used the Attendee Portal, you’ve used Eventforce by Eventley”), but somehow he’s found the time to connect with eight other Salesforce enthusiasts to organize “The Road2DF,” which has already become a movement leading up to the conference. Here’s they’re describing the journey:
“9 of us are driving cross-country 3,000 miles in an RV on the Road to Dreamforce. From Chicago to San Francisco over 4 days, we’re going to chronicle our journey and hope to connect with 100s of attendees and believers both online and at meetups along the way. JOIN THE MOVEMENT.”
The event schedule appears to be growing by the day with official stops planned for Chicago, Iowa City, Omaha, Denver, Salt Lake, Las Vegas, LA, and of course San Francisco in time for Dreamforce. According to Tom, who has a history of getting very excited about Dreamforce, the ideas are flowing for lots of interesting activities and announcements along the way.
I think we’re going to hear a lot about this trip before during and after Dreamforce. It’s a great idea with some really passionate people involved. Talking to Tom I had this vision of the scene in Slapshot where the local boosters follow the team from city to city. I believe there were a few moon shots along the way – something I think this crew is going to want to avoid. Then the movie Roadtrip popped into my head. God speed!
cloud computing , data integration , Salesforce.com
Tags: Business, Business-to-Business, Chief information officer, cloud computing, Cloud integration, E-Commerce, Federal government of the United States, Salesforce, Salesforce.com, United States, Vivek Kundra
Image via Wikipedia
Unless of course, you’re talking about data integration. Then it’s very much a two way street. (Think both on-ramp and interstate…)
But I digress. Regardless, this is a great quote from Vivek Kundra, (now the former) Federal Chief Information Officer introducing the new The Cloud First Buyer’s Guide.
“The Movement to the Cloud is a One-Way Street.”
TechAmerica Foundation established a Commission on the Leadership Opportunity in U.S. Deployment of the Cloud (CLOUD2) which will “make recommendations for how government should deploy cloud technologies and address policies that might hinder U.S. leadership of the cloud in the commercial space.” The first report was issued this week: 2011 U.S. Federal Strategy for the Safe and Secure Adoption of Cloud Computing.
The best summary I’ve seen so far (not surprisingly) comes from the Salesforce Blog: “Cloud First”: What’s Next. Peter Coffee published a Cloud First Buyer’s Guide for Government - A Simple Checklist. Worth printing for your cube…
AppExchange , cloud computing , data integration , Data Integration in the Cloud , Informatica , PaaS , SaaS , Salesforce integration , Salesforce.com
Tags: cloud computing, Cloud integration, data integration, Data management, Informatica, Salesforce, Salesforce integration, Salesforce.com, User Groups
Recently I presented on the topic of Salesforce data management at an Orlando user group called Dreamforce 2 You. We had a good discussion about some of the different data integration options available and I thought I would share a few of the slides. I’d be interested in your input and experiences.
Of course, I tend to be somewhat biased towards Informatica Cloud and the data integration as a service model….
AppExchange , cloud computing , CRM , Informatica , Salesforce integration , Salesforce.com
Tags: AppExchange, appexchange awards, Appexchange best of, AppExchange integration, cloud computing, Cloud integration, data integration, Informatica, SaaS Integration, Salesforce, Salesforce Chatter, Salesforce.com
Image via CrunchBase
Salesforce.com announced the 2010 AppExchange “Best of” Award winners today. They also posted a video to celebrate their 5 year anniversary.
This year’s winners are:
- Best ChatterExchange App: FedEx Shipping with Chatter
- Best Contract Management App: EchoSign E-Signature
- Best Dashboard or Report: FunnelSource
- Best Data Cleansing Tool: CountryComplete
- Best Data Integration App: Informatica Cloud
- Best Human Resources & Recruiting App: Jobscience Recruiting
- Best Marketing Automation App: Marketo Marketing Automation
- Best Mass Email App: iContact for Salesforce
- Best Productivity Tool: Email Integration for Salesforce from iHance
- Best Quoting App: BigMachines Configurator, Quotes, Pricing & Proposals
- Best Survey App: Clicktools Surveys & Scripts
This recognition is based on quality and quantity of customer reviews during the year. Congratulations to all of the winners! (Here’s more information on each vendor and their winning app.)
And here’s the video…
Interesting, albeit not surprising, poll results about which CRM application is the most popular: Oracle OpenWorld CRM Smackdown!
It’s Salesforce.com by a long shot, but are Oracle, Microsoft and SAP gaining? The post goes on to ask: “Does Oracle need to own Salesforce to own on-demand CRM?”
The answer digs into market share, functionality, analyst opinion, and differentiation. Definitely worth the read.